Customer support
We’re here to help.
Last updated: 1 September 2026
For product questions, download problems, licensing enquiries or refund requests, email support@chairmint.in.
To help us respond faster
Include your name, the email address used at checkout, your payment ID if available, and a short description of the problem. Never email card numbers, passwords or other sensitive payment information.
Response time
We aim to reply within two business days, Monday to Friday, excluding public holidays in India.
Payment and receipt questions
Dodo Payments acts as the reseller and Merchant of Record for purchases. Your receipt and payment descriptor may therefore show Dodo Payments. Start with ChairMint support and we will coordinate payment or refund requests through Dodo when required.