Purchase policy
Refund Policy
Last updated: 1 September 2026
The Salon Booking Content System is a digital product delivered shortly after successful payment. Because digital files cannot be physically returned, refunds are not normally available for change of mind after access has been issued.
When we will review a refund
- You were charged more than once for the same purchase.
- You cannot access the files and we cannot restore access after reasonable troubleshooting.
- The delivered product is materially different from the description on the sales page.
How to request one
Email support@chairmint.in within seven days of purchase. Include the checkout email, payment ID and the reason for your request. We may ask for screenshots needed to investigate an access or file issue.
Processing
Dodo Payments is the reseller and Merchant of Record. Approved refunds are submitted through Dodo Payments and returned to the original payment method. Bank processing time may vary.
Your legal rights
Nothing in this policy removes any refund, cancellation or consumer right that cannot legally be excluded in your location.